If you do not find the information you require do not hesitate to Contact Us us and we shall do our best to assist.
Goods are subject to availability. If we cannot supply the goods for any reason or within the requested timeframe we will refund any money already paid for the goods. However, we will not be responsible for compensating you for any other losses which you may suffer if we do not supply goods.
At Crazy 4 Toys delivery is no longer included and is charged at reasonable rates, Our cart will work out the delivery costs for you;
We now use Royal Mail for all UK, International orders.
We reserve the right to change delivery company at any time.
We also reserve the right to send your delivery via recorded delivery / courier at our expense if we deem it necessary.
We use international tracked and recorded postage for our delivery's in Europe so you are always aware of where your parcel is.
We on occasion use Amazon for fulfillment, this means our stock is with Amazon and will be dispatched by their fulfillment team, this is OUR stock but is stored and shipped at Amazon. This provides us with the ability to sell on Amazon and ship to multiple locations in Europe at reasonable prices and also provides our Amazon customers with the ability to receive Amazon Prime deliveries.
Delivery usually takes 1–5 working days (from date of posting) depending on shipping choices you have made, but we need to wait 21 days before being able to investigate lost postal items. If you believe your item has been lost, and 21 days have passed, please contact us to arrange a replacement item.
Before returning any items please do Contact Us to let us know and to see if there is any problems we can solve before hand.
However if you do need to return anything and after contacting us the address to return your item too is : -
Crazy 4 Toys Limited
4 Rutland Road
0161 775 3331
Your item should be exactly as it was when we dispatched including packaging and in new condition. It should also where possible be returned in the original packaging which we use to make sure the item is received by yourself in the best condition.
* Please note in the 1st instance you will need to pay for the return of any items, if the item is damaged or not as ordered we will refund the return postage upto the value of £4.10 (Royal Mail Signed For 1st Class) for Small Parcels and £6.75 (Royal Mail Signed For 1st Class) for Medium Parcels***.
*** Parcels sizes as per Royal Mail :-
Small : Size (up to) Length: 45cm, Width: 35cm, Depth: 8cm
Medium : Size (up to) Length: 61cm, Width: 46cm, Depth: 46cm