Europe's #1 Independent Funko retailer

Conditions of use

Please read these conditions of use carefully, they contain important information about your rights and obligations. You may wish to print out these terms for future reference.

The web site, its contents, terms and conditions and contracts shall be governed by and construed in accordance with English Law. Those who access the site from other locations are responsible for compliance with their local laws and taxes as applicable.

These Terms and Conditions do not affect your statutory rights.

Without prejudice to the above, by using or accessing our website, you agree to be legally bound by these terms and conditions of use as they apply to your use of or access to our website. If you do not wish to be bound by these terms and conditions then you may not use our website.

Order Acceptance:

A contract for the sale of product(s) you order from us is only created once we have dispatched your order. Where you order multiple products and not all are in stock, we may send you the products which are available, and will send the remainder of your order as soon as stock comes in. We will not be legally bound by any factual or typographical errors on the website or other promotional materials.

You must be eighteen years old to use this site. If you are under eighteen, you may only use the site in conjunction with, and under the supervision of, a parent or guardian. If you do not qualify, please do not use the site.

You agree that e-mail can be used as a long-distance means of communication.

Goods are subject to availability. If we cannot supply the goods for any reason or within the requested timeframe we will refund any money already paid for the goods. However, we will not be responsible for compensating you for any other losses which you may suffer if we do not supply goods.

Many of the products we sell are of a technical nature and it is not practical to publish detailed specifications of all the products and keep specifications 100% up to date. All drawings, descriptive matter, specifications and advertising on our website are for the sole purpose of giving an approximate description of the goods. However, if you purchase any goods that are unsuitable, you have the right to return these for refund of order (including the price of goods, but excluding any postage charge) within 7 working days.

Damage Policy

Funko Pop Vinyls are a mass produced toy line from various factories across the Far East region. Funko have their own Quality Control program to ensure the product they are producing meet with their company standards. As a retailer, we look over the products to ensure they are the correct items and to discard any obviously defective items, which we do, by the dozens, each and every week.

As a mass produced toy line, there are variations in the manufacturing process that do occur. This can include but is not limited to, slight creases or scuff marks on packaging, minor paint variations, stickers included or not included on boxes etc etc. These are all considered "minor variations" in a mass produced product. You should also keep in mind that the packaging of these products are exactly that, a way to get the actual POP vinyl from A to B. They are designed to assist retailers and Funko themselves to promote and sell what is actually inside the box - the collectable toy.

We will not be replacing or refunding products that have "minor variations". The products are still fit for their intended purpose, which is a fun collectable toy to play with or display and there is nothing further we, as a retailer, can do for customers seeking a pristine product.

These products have passed Funko QC and have been deemed fit for retail markets across the globe by Funko. If you have a particular issue with the quality of Funko's products, please contact Funko through their website at www.funko.com to provide that feedback.

The rationale behind this policy is that what is considered a "mint" or "pristine" Pop! Vinyl collectable toy or what is deemed an "issue" with a Pop! is a subjective view held by the individual and varies widely from consumer to consumer. We, as a retailer of collectables for over 21 years, simply have to draw on our collective knowledge and experience in the industry and cast an objective view on what we consider are products that have a "defect" vs products that have a "minor manufacturing variation".

For those collectors that are fastidious about pristine boxes we provide our Mint In Box service which assures you the best packaging and product.

Payment:

The price of goods shall be the price listed clearly on the website.

We use Paypal to collect your payment and for your peace of mind these are secure payment transfer accounts used by many online retail companies. We accept payment by all the major credit and debit cards, including MasterCard, Visa, Switch and Delta. Crazy 4 Toys do not have access to your credit card details; this information is collected by Paypal secure encrypted servers.

Remember Crazy 4 Toys will never ask for your credit card details in any correspondence with you. If you do receive an email asking for such information you should forward the mail to us for investigation.

Want to know more about Pay Pal? Visit: https://www.paypal.com/uk/

Overseas customers will be liable for any import duties and taxes incurred.

Please note we cannot send your order until we have received payment.

Right to cancel:

Under the Distance Selling Regulations, you have a right to cancel your order for any item purchased on this website for a full refund. You may cancel your order at any time before despatch and within 7 days of receiving your goods and will receive a full refund providing you return the goods in a saleable, unused condition. To cancel your order, please refer to our Help page.Further information on our returns procedures can be found on our shipping and returns page

*Please note the Distance Selling Regulations do not cover the personalised products we sell such as custom bobble heads.

Force Majeure:

We reserve the right to delay delivery or to cancel the order or reduce the volume of the goods ordered by you (without any liability to you) if we are prevented from or delayed in the carrying on of our business due to circumstances beyond our reasonable control including without limitation acts of God, governmental actions, war or national emergency, riot, civil commotion, fire, explosion, flood, epidemic, lock out, strikes or other labour disputes (whether or not relating to either party's work force), or restraints or delays affecting carriers or inability or delay in obtaining supplies of adequate or suitable materials Provided that if the event in question continues for a continuous period in excess of 14 days, you shall be entitled to give us notice in writing to terminate the order.

Choking Warning:

All items available from Bobble Heads UK are a potential choking hazard and are not suitable for children under 5 years old. It is the responsibility of the purchaser to enforce this restriction as Bobble Heads UK accepts no responsibility for the inappropriate misuse of its toys. We adhere to the EU Toy Safety Directive 2009/48/EC by listing all suggested information regarding suitability of ages and recommended supervision information.

Modifications to our website:

We reserve the right to alter, suspend or discontinue any aspect of our website or the content or services available through it, including your access to it. Unless explicitly stated any new features including new content and/or the sale of new Products/Services shall be subject to these terms and conditions.

We will try to make our website available but cannot guarantee that our website will operate continuously or without interruptions or be error free and can accept no liability for its unavailability. You must not attempt to interfere with the proper working of our website and, in particular, you must not attempt to circumvent security, tamper with, hack into, or otherwise disrupt any computer system, server, website, router or any other internet connected device.

All images on this site are for illustration purposes only and may not be the exact products on sale. We attempt to keep an accurate representation of all products on our site at all times, however products are frequently subject to redesign of packaging or the products themselves. We can take no liability for erroneous images, however you have the right to return goods within the legal cooling off period of 7 working days should they not be suitable.

Still have questions?

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